1. Introduction
Welcome to GrowShare, an innovative grocery delivery platform designed to transform the way people shop for groceries. By leveraging community order aggregation, GrowShare aims to provide retail groceries at wholesale prices, ensuring cost savings, freshness, and convenience for its users. Our mission is to create a seamless and efficient grocery shopping experience that addresses common challenges faced by consumers and supports wholesalers to place their orders through our platform via our extensive supplier chain. You agree to comply with these terms and conditions by accessing this website and using our services.
Company Information:
Company Name: GROCERIES LIMITED
Company Number: 15840384
Registered Office: 101 Kingsland High Street, London, E2 9HG
Incorporation Date: 16th July 2024
Phone: +4407770533821, +44 0782 5042415
Email: support@growshare.co.uk
2. Eligibility
2.1 To use our services, you must be at least 18 years old and capable of forming a legally binding contract.
2.2 By placing an order, you confirm that you meet these eligibility requirements.
3. Orders and Acceptance
3.1 By placing an order through our website, you make an offer to purchase the products selected in your order.
3.2 All orders are subject to acceptance by GrowShare. We may choose not to accept any order at our sole discretion.
3.3 Once we receive your order, we will send you an order confirmation email. This email does not constitute acceptance of your order; it is only a confirmation that we have received it.
3.4 Acceptance of your order and the completion of the contract between you and GroShare will take place when we dispatch the products to you.
4. Prices and Payment
4.1 All prices are inclusive of VAT (where applicable) and are subject to change without notice.
4.2 The price of the products will be as quoted on our website at the time you place your order.
4.3 Payment must be made at the time of ordering. We accept various payment methods, as detailed on our website.
4.4 In the event of a pricing error, we reserve the right to cancel any orders affected by such errors and provide a full refund.
5. Delivery
5.1 We will deliver the products to the delivery address provided by you at the time of order.
5.2 Delivery timescales are estimates only and are not guaranteed. We will make every effort to deliver your products within the estimated delivery time but will not be liable for any delays.
5.3 Risk of loss and title for the products passed to you upon delivery.
5.4 If no one is available at your address to take delivery, we may leave the products in a safe place or with a neighbor, or we may arrange for redelivery. Additional charges may apply for redelivery.
6. Cancellations and Returns
6.1 You have the right to cancel your order within 14 days of receiving the products, in accordance with the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013.
6.2 To cancel your order, please contact our customer service team via email or phone.
6.3 If you cancel your order, you must return the products to us at your own cost. The products must be returned in their original condition and packaging.
6.4 We will refund the price paid for the products within 14 days of receiving the returned products. Refunds will be made using the same payment method used for the original purchase.
6.5 Perishable goods and certain other items are excluded from the right to cancel. Please refer to our returns policy for details on excluded items.
7. Product Availability
7.1 All products are subject to availability.
7.2 If any products you order are unavailable, we will notify you as soon as possible and provide a full refund for those products.
7.3 We reserve the right to limit the quantities of any products that we offer.
8. Substitution Policy
8.1 If the product you ordered is unavailable, we may substitute it with a similar product of equal or greater value.
8.2 You have the right to reject any substituted product and receive a full refund for that item.
9. Limitation of Liability
9.1 Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
9.2 Subject to clause 9.1, we shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or services.
9.3 Our total liability to you for any loss or damage arising in connection with these terms and conditions shall be limited to the total price of your order.
10. Intellectual Property
10.1 All content on our website, including text, graphics, logos, and images, is the property of GroShare or its content suppliers and is protected by copyright and other intellectual property laws.
10.2 You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.
10.3 You may use the content of our website solely for your personal, non-commercial use.
11. Privacy Policy
11.1 We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11.2 By using our website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.
12. Governing Law
12.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms and Conditions
13.1 We reserve the right to modify these terms and conditions at any time.
13.2 Any changes will be effective immediately upon posting on our website.
13.3 Your continued use of our website and services after any changes constitutes your acceptance of the new terms and conditions.
14. Force Majeure
14.1 We will not be liable for any delay or failure to perform our obligations under these terms and conditions if such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, war, strikes, floods, fires, pandemics, and other natural disasters.
15. Severability
15.1 If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
16. Waiver
16.1 No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. GrowShare's failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision.
17. Entire Agreement
17.1 These terms and conditions, together with our Privacy Policy and any other legal notices published by GrowShare on our website, constitute the entire agreement between you and GroShare concerning your use of our website and services.
18. Contact Us
For any questions about these terms and conditions, please contact us at:
